Clear answers for wholesale buyers. For order-specific quantities, stock and destination requirements, contact our sales team.
Who can order from Artifact Vapor?
Artifact Vapor is a B2B wholesale supplier. Orders are intended for lawful businesses and authorized buyers who meet the age, licensing and resale requirements that apply in their destination.
Which markets do you serve?
We support wholesale inquiries for the United States, United Kingdom and European markets. Product availability and order acceptance depend on destination rules and the products requested.
How long does delivery take?
Estimated delivery is 7–13 days after dispatch. The estimate may be affected by the destination, carrier handling, customs processing and events outside our control.
Is there a minimum order quantity?
Minimum order quantities can vary by product, brand and stock position. Send the products and quantities you need to our sales team for confirmation.
Are prices and stock always available?
Catalog prices and availability can change before an order is accepted. Our sales team will confirm current stock, final quantities, pricing and any destination restrictions with your order.
How do I request a wholesale quote?
Email info@uwinvape.com or contact us on WhatsApp at +49 1521 8008576. Include your business name, destination country, product names and required quantities.
What information should I provide with an inquiry?
Please provide your company name, contact person, delivery country, product list, quantities and any required specifications. We may request business or compliance documents before accepting an order.
Who is responsible for local product compliance?
Buyers must verify that the requested products, nicotine strengths, packaging and resale activities are lawful in the destination market. Contact us before ordering if your market requires specific documents or product restrictions.
What should I do if goods arrive damaged or incorrect?
Contact us promptly before returning anything. Provide the order reference, affected quantities, packaging photos and clear evidence of damage or mismatch so the case can be reviewed.
Can wholesale goods be returned?
Returns require prior written authorization. Eligibility depends on product condition, hygiene and safety considerations, order terms and applicable law. Opened, used or non-resalable goods may not be accepted unless they are defective or incorrectly supplied.